Contact Us
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Headquarters
Telposta Towers, 12th Floor
Kenyatta Avenue / Koinange Street
P.O. Box 27150-00100, Nairobi, Kenya
Kenyatta Avenue / Koinange Street
P.O. Box 27150-00100, Nairobi, Kenya
Telephone
General enquiries
Working hours
Monday – Friday, 8:00 am – 5:00 pm
Closed weekends and public holidays
Closed weekends and public holidays
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Department & service contacts
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Office of the CEO
Strategic correspondence, official engagements and Authority-level partnership enquiries.
Media & Communications
Press enquiries, interview requests, branding queries and event coverage.
Procurement & Tenders
Bid clarifications, supplier registration and tender-related queries.
Standards & Accreditation
GEA standards interpretation, vendor accreditation and compliance reviews.
NOC Technical Helpdesk
Government network incidents, NOFBI & GCCN connectivity issues. 24×7 support.
Skills & Internships
PDTP applications, SAP Skills for Africa, Smart Academy and other capacity programmes.
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